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Learning how to update Prime Video on Firestick can help fix playback errors, missing features, crashes, and problems with logging in. Most Fire TV devices update apps automatically, but you can also check for a Prime Video update manually. The steps below cover both methods, plus troubleshooting if the update does not appear.
How Prime Video Updates Work on Firestick
Prime Video is usually installed as a standard Fire TV app, although it may be included with the device or integrated more closely into the Fire TV system. Amazon generally delivers app updates through the Amazon Appstore.
By default, Fire TV attempts to update installed apps automatically when:
- The device is connected to the internet
- It is powered on or in standby
- Enough storage space is available
- An update is available in the Amazon Appstore
Because automatic updates can happen in the background, you may already have the latest Prime Video version without seeing a notification. If you are experiencing problems, manually checking the app is still worthwhile.
How to Update Prime Video on Firestick Manually
Use these steps to check for an available Prime Video update:
- Turn on your Firestick and make sure it is connected to Wi-Fi.
- From the Fire TV home screen, select Apps.
- Browse to Prime Video, or use the search option to find it.
- Highlight the Prime Video app without opening it.
- Press the Menu button on your Fire TV remote. This button usually has three horizontal lines.
- Select More Info or See More.
- If an update is available, select Update.
The exact wording can vary slightly depending on your Fire OS version and Fire TV model. If you see Open instead of Update, the app is probably current.
You can also search for Prime Video directly through the Appstore. Open the app listing and look for an Update button. If the listing only offers Open, no separate app update is currently available for your device.
After updating, launch Prime Video and test a title. It can also help to restart the Firestick so the newly installed files load correctly.
Turn On Automatic App Updates
If Prime Video is not updating automatically, check the Fire TV automatic-update setting:
- From the Fire TV home screen, open Settings.
- Select Applications.
- Choose Appstore.
- Set Automatic Updates to On.
With this setting enabled, Fire TV can download updates for Prime Video and other installed apps without requiring manual checks. Automatic updates may not happen immediately. The device needs an active internet connection, and the update must be available for your Fire OS version.
Avoid turning off automatic updates unless you have a specific reason. Keeping apps current improves compatibility with Amazon’s streaming service and can resolve security, performance, and playback issues.
Fix Prime Video When No Update Appears
If you cannot find an update or Prime Video still does not work properly, try these solutions in order.
Restart the Firestick
Go to Settings > My Fire TV > Restart, then confirm the restart. Alternatively, unplug the Firestick’s power cable for about 30 seconds and reconnect it. Do not unplug the device while an update is actively installing.
Check your internet connection
Open another streaming app to see whether it loads normally. You can also check the network at Settings > Network. Select your Wi-Fi network and use the available connection test options. Restart your router if the connection is slow or unstable.
Clear the Prime Video cache
A damaged temporary file can cause freezing, loading errors, or crashes.
- Open Settings.
- Select Applications.
- Choose Manage Installed Applications.
- Select Prime Video.
- Choose Clear Cache.
Avoid selecting Clear Data unless necessary. Clearing data may sign you out and remove stored app information.
Update Fire OS
Prime Video may require a newer Fire OS version. Go to Settings > My Fire TV > About > Check for Updates. Install any available system update, then restart the device and check Prime Video again.
Free up storage
Low storage can prevent app updates from installing. Go to Settings > My Fire TV > About > Storage to see how much space is available. Remove unused apps from Manage Installed Applications, then try updating Prime Video again.
If Prime Video remains broken, uninstalling and reinstalling it may help. However, some Firestick models treat Prime Video as a built-in app and do not provide an uninstall option. In that case, clear the cache and restart the device instead.
Frequently Asked Questions
How do I know whether Prime Video is updated on my Firestick?
Open the Prime Video listing in the Fire TV Apps area or Amazon Appstore. If the available button says Open, there is generally no pending update. You can also check the app’s version under Settings > Applications > Manage Installed Applications > Prime Video.
Why does Prime Video keep asking me to update?
The update may not have installed completely because of limited storage, an unstable internet connection, or an outdated Fire OS version. Restart the Firestick, check storage, update Fire OS, and enable automatic app updates before trying again.
Can I update Prime Video without a remote?
Yes, if your Firestick is already connected to Wi-Fi. Use the Amazon Fire TV mobile app on a phone or tablet as a remote, then follow the same update steps. Your phone must be connected to the same network as the Firestick. If the device is not connected to Wi-Fi, you may need a physical remote or another compatible control method first.
Conclusion
Knowing how to update Prime Video on Firestick lets you maintain reliable streaming and access the latest fixes. Start with a manual Appstore check, keep automatic updates enabled, and troubleshoot storage, internet, cache, and Fire OS issues if the update is unavailable.
